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Sign Up & Account
Creating an account at 1bet takes less than 2 minutes and is completely free. Go to the Sign Up, fill in your full name, CPF, date of birth, phone number, email, and password. Confirm your email by clicking the link we send automatically, and your account will be active right away. No documents are needed to create an account — identity verification (KYC) is only required before withdrawals above R$ 10,000.00. Each CPF can only have one active account on the platform.
No. Each CPF can only have one active account on 1bet. Duplicate accounts are automatically detected and blocked in accordance with the platform's Terms and Conditions. If you have forgotten the login credentials for your existing account, use the password recovery flow available on the Log In or contact support by email contato@1bet.world.
The minimum age is 18 years of age or older. 1bet strictly prohibits the use of the platform by minors. Registration requires a valid CPF and date of birth — any account identified as belonging to someone under 18 is immediately closed and deposited funds are returned via Pix to the original account. Parents and guardians must ensure that minors do not access the platform using their devices or personal information.
Email, phone number, and address can be updated directly under "My Account" → "Personal Details" after logging in. For identification details such as your full name and CPF, please contact support via live chat or by email at contato@1bet.world — corrections require supporting documentation. We recommend reviewing all your details right after registration to avoid issues with future withdrawals.
You can close your account in two ways: through the permanent self-exclusion available under "My Account" → "Responsible Gambling", or by contacting support via live chat or email. Before closing, withdraw any available real balance via Pix. Bonus balances with pending rollover are automatically canceled. Accounts closed through self-exclusion cannot be reopened with the same CPF.
Deposit and Payments
After logging in, go to "Deposit" and select "Pix". The platform generates a QR code and a Pix key. Scan the QR code in your banking app — Nubank, Itaú, Bradesco, Banco do Brasil, Inter, or any other — or copy and paste the Pix key. Once the payment is made, the balance will appear in your 1bet account 1bet in seconds. The minimum deposit via Pix is R$ 20.00. No fee for the player. Available 24 hours a day, including weekends and holidays.
A 1bet accepts all major Brazilian payment methods: Pix (recommended — instant and free), credit and debit cards (Visa, Mastercard, Elo, Hipercard), boleto bancário (1 to 3 business days, minimum R$ 30.00), PicPay and Mercado Pago. All deposits are processed in BRL. For more details on limits and fees for each method, visit Deposits and Withdrawals.
Pix deposits usually appear within seconds. If your balance hasn't shown up after 5 minutes, check whether the payment was confirmed by your bank — review your payment receipt. If the bank confirmed it but the balance isn't showing in 1bet, please contact support via live chat or by email at contato@1bet.world with your Pix receipt including the transaction ID (E2E ID). Our team will locate and manually credit the deposit within 30 minutes.
The maximum amount per Pix transaction varies depending on your bank. On 1bet, 1bet, there is no maximum cap set by the platform for regular deposits. Players who want to set their own ceiling — for responsible gambling purposes — can configure daily, weekly, or monthly limits under "My Account" → "Responsible Gambling" → "Deposit Limits." Withdrawals above R$ 10,000.00 may require identity verification before processing.
Withdrawals
Go to "My Account" → "Withdraw", enter the amount, select Pix as the method, and confirm your Pix key (CPF, email, or phone number registered with your bank). The withdrawal is processed within up to 10 minutes — directly to your bank account, with no fees. The minimum withdrawal amount via Pix is R$ 20.00. Withdrawals via TED have a processing time of 1 business day and a minimum amount of R$ 50.00. Only real balance (not bonus balance with pending rollover) can be withdrawn.
Most Pix withdrawals are processed within 10 minutes. In some cases it may take a little longer due to: automatic security verification (common on the first request), a high volume of simultaneous withdrawals on the platform, or identity verification (KYC) required for withdrawals above R$ 10,000.00. If your withdrawal has been pending for more than 1 hour, please contact support via live chat or by email at contato@1bet.world with your request number. Our team prioritizes pending withdrawals and resolves them within minutes.
For most withdrawals, no documents are required. Identity verification (KYC) is only requested for withdrawals above R$ 10,000.00 or in cases of registration inconsistencies flagged by the anti-fraud system. When requested, you will need to submit a photo of a valid government-issued ID and a selfie. The verification process takes up to 24 hours. Once approved, future withdrawals within the same limit follow the standard flow without further verification.
Withdrawals with a "Pending" status can be cancelled under "My Account" → "Withdrawal History" — click "Cancel" next to the request. The balance is returned to your 1bet account immediately. 1bet. Withdrawals with a "Processing" or "Completed" status can no longer be cancelled. If the withdrawal has already been sent via Pix and you want to return the funds, please contact support — in that case, the refund follows the standard deposit flow.
Sports Betting and Casino
In 1bet's live betting 1bet, you bet while the game is in progress with odds updated every few seconds based on the score and in-game events. Go to "Live Betting" in the menu, choose your sport and match — Brasileirão, Copa do Brasil, e-sports, NBB basketball, MMA, and more — then select your market. Each live match can have over 200 available markets. Keep in mind: live odds move fast, especially after goals and key events.
Cash out (or "close bet") lets you settle a bet before the final result — locking in a partial return if your bet is winning, or cutting your losses if it's going the other way. On 1bet, when cash out is available for a bet, you'll see a "Close Bet" button showing the current value in your active bets panel. Just click, confirm, and the amount is credited to your account instantly. Cash out is not available for all bets — it depends on the sport, market, and timing.
To build a parlay bet, add two or more selections to your bet slip. The 1bet automatically combines your selections into an accumulator bet, multiplying the odds to calculate the potential return. On the bet slip, you can review the combined total odds and potential payout before confirming. Accumulator bets offer higher returns than singles, but every selection must be correct. Some markets are not eligible for combination — the system will notify you if there's a conflict.
Open the E-sports on the 1bet platform 1bet to view all available tournaments and matches. We cover CS2, League of Legends (including the CBLOL with teams such as LOUD, paiN Gaming, and FURIA), Valorant, Dota 2, and Free Fire. Each match can have over 150 markets — match winner, individual map winner, total rounds, handicap, and more. Live e-sports betting is available during matches with real-time statistics.
If a match is canceled or postponed before it starts, bets are automatically refunded — the wagered amount is returned to your account within 1bet within 24 hours. If the game is suspended after it starts, settlement depends on the specific market rules and the amount of time played. Generally, matches with more than 50% of regulation time completed have valid partial results. Full settlement rules are available in the Terms and Conditions.
The 1bet live casino 1bet features real dealers streaming in high definition, covering European and American roulette, blackjack, baccarat, and poker. Aviator is a crash game where a plane takes off and a multiplier climbs — you decide when to "cash out" before the plane crashes. The longer you wait, the higher the multiplier, but if the plane crashes before you cash out, you lose your bet. All casino games have certified RTP and audited RNG. You can access the live casino and slots directly from your phone without downloading any app.
Bonuses and VIP Program
The 1bet welcome bonus 1bet matches 100% of your first deposit, up to R$ 500.00. It is credited automatically after the qualifying deposit — no promo code needed. If you deposit R$ 100.00, you receive R$ 100.00 in bonus funds. The minimum deposit to activate the bonus is R$ 20.00. Bonus funds are subject to a rollover requirement before withdrawal — the full terms are detailed in the Terms and Conditions.
Rollover (or turnover) is the number of times you need to wager your bonus amount before you can withdraw it as real funds. For example: if the requirement is 5x and you received a BRL 100.00 bonus, you need to place bets totalling BRL 500.00 to release the balance. Eligible sports and casino bets count toward the rollover. Cancelled bets, withdrawals made during the rollover period, and certain high-RTP games may not count. Track your rollover progress under "My Account" → "Promotions".
When you sign up, you're automatically enrolled in the VIP Program of the 1bet at the Bronze level. As you place bets, you earn points and move up through the tiers: Bronze → Silver → Gold → Diamond. Each level unlocks greater benefits, the highlight being the automatic weekly cashback — at the Diamond level, cashback reaches 18% of your total betting volume, credited every Monday with no request needed. Other benefits include exclusive reload bonuses, priority support, and early access to promotions.
The promotional code field is available in the registration form at Sign Up — fill it in before creating your account. If you already have an account, check whether there is a field for entering a code under "My Account" → "Promotions." Not all promotions from 1bet require a code — the standard welcome bonus, for example, is credited automatically with no code needed. If you have a specific code from a promotion and aren't sure where to enter it, contact support before making your deposit.
Security & Account
On the Log In, click "Forgot your password?" below the password field. Enter your registered email and you will receive a reset link within 5 minutes — check your spam folder if it does not appear in your inbox. The link is valid for 30 minutes. If you do not remember your registered email, contact support via live chat or by email contato@1bet.world — the team can verify your identity and restore access.
After logging in, go to "My Account" → "Security" → "Two-Factor Authentication". Click "Activate", choose whether you want to receive codes by email or SMS, confirm with your current password, and you are all set. From your next login onward, you will be prompted for a 6-digit code valid for 5 minutes after entering your password. We recommend activating 2FA — it is the most effective way to protect your account even if your password is compromised. Store the backup code generated during activation somewhere safe.
Yes, that's almost certainly a phishing attempt. The 1bet never asks for your password, banking details, or card information via email, text message, or phone call. If you receive this type of message, do not click any links, do not provide any information, and delete the message. Report it to contato@1bet.world with the subject line "Phishing / Fraud". If you already clicked on a suspicious link, change your password immediately at Log In → "Forgot your password?" and activate 2FA.
A 1bet fully complies with the General Data Protection Law (LGPD). Your personal data is used exclusively to operate the platform, verify identity, process payments, and send account-related communications. We do not sell or share your data with third parties for marketing purposes without your explicit consent. All data is encrypted in transit (SSL 256-bit) and at rest. You can request the deletion of your data at any time via contato@1bet.world. More details at the Privacy Policy.
Responsible Gambling
Go to "My Account" → "Responsible Gambling" → "Deposit Limits". You can set a daily, weekly, or monthly cap — for example, R$ 200.00 per week. The limit takes effect immediately. To lower a limit, the change is instant. To raise one, you must wait 7 days — this cooldown ensures the decision is considered, not impulsive. More information about all of 1bet's responsible gambling tools is available at Responsible Gambling.
Under "My Account" → "Responsible Gambling", you will find two options: Temporary Break (blocks access for 24 hours, 7 days, or 30 days — your balance stays intact and the account is automatically restored once the period ends) and Permanent Self-Exclusion (permanently closes the account — this cannot be reversed). A temporary break is ideal if you just need some time away. Self-exclusion is for those who recognize that gambling is negatively affecting their life. Both take effect immediately. If you need help deciding, our support team can guide you.
Some warning signs include: betting more than planned to "chase losses," feeling anxious when you're not betting, hiding bets from family members, using essential money (rent, food) to make deposits, and gambling starting to affect your relationships or work. If you identified with two or more of these signs, it's time to use the responsible gambling tools at 1bet — or talk to our support team. Betting is entertainment, not an obligation. More resources available at Responsible Gambling.
Didn't find your answer? Talk to 1bet support
Our FAQ covers the most common questions, but we know every situation is different. If you don't find what you're looking for here — whether it's about a specific bet, a withdrawal that hasn't arrived, a bonus that wasn't credited, or anything else — our support team is available 24 hours a day, 7 days a week.
The support team at 1bet is handled by a Brazilian team, in Portuguese, that understands the local betting landscape. No bots with generic responses — real people solving real problems. The average live chat response time is under 5 minutes.
Tip: To help us resolve your issue faster, have your account number, the transaction amount and time (where applicable), and a clear description of the problem ready. In most cases, this reduces resolution time to under 15 minutes.
For urgent matters such as a blocked withdrawal, compromised account access, or suspected fraud, use live chat — it is the fastest channel. For less urgent questions, email contato@1bet.world has a response time of up to 4 hours on business days.
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Create your free account and get up to R$ 500.00 bonus on your first deposit via Pix.
Create Free Account Always remember
- Only for users 18 and over
- Only bet what you can afford to lose
- Set your limits before you start
- Betting is not guaranteed income
Still Have Questions? Explore 1bet's Resources
Beyond the FAQ, we have dedicated channels and pages for every type of question.
Live Chat — Response in Minutes
1bet's live chat support has an average response time of under 5 minutes and is available 24 hours a day, including weekends and holidays. Our team is Brazilian, speaks Portuguese, and knows betting — not a bot running through an FAQ. It is the fastest way to resolve any issue on the platform.
Deposits & Withdrawals Page
For specific questions about Pix, bank slip, credit card, PicPay, Mercado Pago, and TED, the Deposits and Withdrawals has all the details: limits, processing times, fees, and a complete step-by-step guide for each method. It's the most comprehensive reference for financial transactions on the platform.
Full Terms and Conditions
For questions about bonus rules, rollover, bet cancellations, and platform terms of use, the Terms and Conditions are the official and complete source. Updated whenever there are changes to the policies of 1bet.
Responsible Gambling — Tools & Guide
Need to set deposit limits, activate a temporary break, understand how self-exclusion works, or complete a gambling behavior self-assessment? The Responsible Gambling has all of that with step-by-step instructions and specialized support resources.
VIP Program — How It Works
Want to learn how to earn points, level up, receive weekly cashback, and unlock exclusive perks? The VIP Program explains the full tier structure — Bronze, Silver, Gold, and Diamond — along with all the benefits at each level, including cashback of up to 18%.
Privacy Policy — LGPD
To understand how your personal data is collected, used, stored, and protected by 1bet in compliance with the LGPD, visit the Privacy Policy. There you can also find out how to request the deletion of your data or exercise other rights provided by law.